Keep peer support personal. Keep the paperwork organized.
Bring service plans, progress notes, assessments, and consent records together so your team can follow each participant’s goals and document their work. Explore the tools with your team in a demo.
The participant record
Goals, notes, and progress in one view
Renee F.
Active · Dana Reyes, CRS
Recovery Capital
49/60
Higher = more recovery capital
Service plan · Living
Secure a stable, independent lease within 6 months.
Progress note · just now
The ARKHE Peer Support program
Tools for your peer support team
Service plans
Write goals and next steps with the participant. Set target dates and review the plan as their needs change.
Progress notes
Record the contact, time spent, support provided, and participant response. Link the note to the goals you worked on.
Assessments & outcome instruments
Keep dated assessments with the participant’s record and review changes over time.
Consent & release of information
Keep signed consents and releases with the participant’s record so staff can find them when needed.
Program reporting
Review follow-up work and prepare program summaries. Check the required fields and reporting format with your funder.
Telehealth peer sessions
One-to-one video check-ins are being tested in a limited pilot. Ask about access for your program.
AI session notes
Draft a note from a session for the specialist to check, edit, and sign. Available within the pilot.
Session transcription
Create a transcript from a session recorded with the required consent. Review the transcript before using it in a note.
Appointments & scheduling
Keep peer appointments connected to participant records. Scheduling is available within the pilot.
Group peer support
We’re developing video sessions for peer groups and program teams.
Billable peer encounters
We’re developing documentation tools for reimbursable peer services. Coverage and payment depend on the payer and program.
Participant records
Keep goals and follow-up together
Find goals, notes, assessments, and consent records in the participant’s chart. Your team can review past contacts and see what needs follow-up. Peer Support is a separate program; you do not need to use ARKHE Recovery Housing.
Privacy and program requirements
We’re working toward HIPAA compliance. Contact us to discuss your program’s current data requirements. Payer coverage and reimbursement must be confirmed separately.
ARKHE Peer Support
Book a peer support demo
Tell us about your program. We’ll walk through participant records, service plans, and notes with your team.